Refund policy

Refund & Return Policy

Last Updated: June 2026

At ZERO, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

You may request a return within 30 days of receiving your order.

To be eligible for a return:

We reserve the right to refuse returns that show signs of excessive use, intentional damage, or misuse.

ZERO products are covered by a 90-Day Limited Warranty from the date of delivery.

This warranty covers:

If your product develops a covered defect within the warranty period, we may, at our discretion:

This warranty does not cover:

To submit a warranty claim, please contact us with your order number and photos or videos showing the issue.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:

We will review the case and arrange a replacement or refund if appropriate.

Once your return is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Please note that processing times may vary depending on your bank or payment provider.

Orders may be canceled within 12 hours of purchase.

Once an order has entered processing or has been shipped, it can no longer be canceled.

For standard returns, customers are responsible for return shipping costs.

If the item is defective, damaged upon arrival, or incorrect, ZERO will cover the reasonable cost of replacement or return shipping.

For returns, warranty claims, or refund requests, please contact:

info@linkzero.co